Yeah, my ThePlanet server is dying a slow and painful death. It needs some upgrades and they were unwilling to negotiate on price, etc. So the package I purchased four years ago is what I am stuck with.
Up until that point I had no problems with them but it became obvious they didn't want to keep my business.
So far PacificRack has not been a great experience. I have been waiting for almost 36 hours for the server and the only contact that has happened is when I am bugging them for answers. I was told it would be online yesterday and sure enough it was but they hadn't installed DirectAdmin. So now I am waiting for them to do that...
I'll keep everyone posted...
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