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  #1  
Old 03-27-2015, 07:57 AM
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cots cots is offline
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Default Refunds And Chargebacks

We are seeing a huge uplift in refunds/chargebacks so far in 2015 (via CCBill). On very similar sales year on year with 2014, refunds and chargebacks are up 149%!

The main culprit is chargebacks.

So do we assume credit card fraud is growing at a huge rate, or is it members who understand the system and commit fraud, or a combination of both?

Either way it's a total pisser - discuss!
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  #2  
Old 03-27-2015, 05:15 PM
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Toby Toby is offline
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I checked my combined CCBill numbers across all aff accounts, results are inconclusive.
2014 - 2 refunds and 1 charge back.
2015 YTD - 1 refund.
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Old 03-28-2015, 12:49 AM
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Nothing unusual here. Same as it ever was. Maybe its just bad luck. I hope it gets better. Good luck.
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Old 03-28-2015, 10:24 PM
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Yes, same here... didn't notice any huge difference... hope it will get better for you in the near future
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  #5  
Old 03-29-2015, 03:23 PM
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cant confirm that as well
in 2014 i had 6 refunds and 3 chargebacks but on 1300 Sales
in 2015 YTD i have only 1 chargeback but sales so far only 300
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  #6  
Old 03-29-2015, 06:48 PM
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This month my affiliate stats I have 10 refunds/chargebacks

It seems like shit is getting worse and worse

Oil, holy shit you have a great chargeback/refund rate. Very low! (compared to mine )
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Old 03-30-2015, 10:09 AM
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I hardly get any refunds/chargebacks at my "free" sites.

One follow up though. Over the weekend Jan's Nylon Sex had a ton of denials. They all had one thing in common - all the applicants names were women! Now I am not saying women don't like Jan - but I suspect something was amiss and it was all fraudulent stuff!
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  #8  
Old 04-02-2015, 03:43 PM
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i think there are in general stupid rules for Chargebacks,
i do mostly REV on all programs, and had this once on a none ccbill program where i had a CB for 150 dollar,

so i asked the sponsor whats going on here, and they said according to visa regulations the customer is allowed to chargeback several months, i think it was up to 12 if i recall correct.

kinda scary that they can use your site for 12 months and then get all money returned to them
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